| Definition |
- Who are we trying to help?
- What are we trying to do for them?
- Is there a problem?
- How do you know there is a problem? (What are the symptoms?)
- How will we know that we've done the job?
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- What the user is complaining about isn't what's really bothering her.
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| Analysis |
- What's the output? Start with the intended result.
- Have you ever seen a problem like this before?
- What will change if we do this job?
- Who else will be affected?
- What will it cost? Who will pay?
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- Doing nothing is always an option.
- There are different ways of doing nothing.
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| Design |
- Have you ever seen a problem like this before?
- What's another way of doing the same thing?
- What will this look like in 6 months?
- What will this look like in 2 years?
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- Seek elegance. Elegance is beauty as a result of choice.
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| Construction |
- What does the design say to do?
- Does your work reflect the design?
- Did you include everything in the design?
- Did you leave out everything that isn't in the design?
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- Follow the design; that's why you did it.
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| Testing |
- What changed because of what we did?
- Did we do what we intended to do? How do you know?
- Did we do what we promised to do? How do you know?
- Did we do something we didn't intend? How do you know?
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- Follow the design.
- Prove that your confidence is justified.
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| Review |
- Does it work?
- Did what we did help someone?
- Did what we did make someone happy?
- Did what we did make someone unhappy?
- Did we learn anything? Are we better because we did this?
- What did it really cost to do this?
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- Until you're perfect there will always be mistakes to learn from.
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